2020Advice

Let’s get this show on the road!

By 26th June 2020 No Comments

UPDATED 2nd October 2020 | 11:20am

We are absolutely delighted with the announcement from Boris Johnson regarding the opening of restaurants, bars, hotels and accommodation on the 4th July 2020.

We’re very excited to welcome each and every one of you back to join us for an overnight stay or a delicious meal in one of our restaurant’s and we have the appropriate risk assessments and procedures in place to make our estate a safe and comfortable environment for you to enjoy.

We’ve made some changes to various parts of our business throughout the estate and we’ve listed these below for you.

The Cottages

Our gorgeous self-catering Cottages are the perfect place for you and your family to escape to the coast for a welcomed stay-cation with an interesting mix of city, countryside and coast to enjoy. Surrounded by 36 acres on our estate, there’s plenty of fresh air and countryside walks which is ideal if your fury canine companions are joining you. The city of Chichester is a short drive from The Cottages and boasts a wealth of history – as well as a fabulous high street full of great shops for gifts, souvenirs and many other things from both independent boutique shops and larger big brand shops too.

Our housekeeping team consistently ensure our cleanliness is of the highest standard but we have increased how thorough our cleaning regime is to give you piece of mind to relax and enjoy your stay-cation.

Check-in will remain at Crouchers Hotel and we look forward to hopefully welcoming you soon!

 

Potager Restaurant

Our Potager Restaurant team are eager to welcome you back and serve you some delicious food and refreshing drinks, especially outside on our gorgeous garden patio and our brand new garden benches – al fresco dining has never been so glorious!

We’ve got some incredibly exciting news that we have a very talented new Head Chef, David Goldstein, who will be running our Potager Kitchen from the 4th July. David has worked with us for many years and has built up an extensive set of skills that made him the perfect candidate for our Head Chef position.

Here’s the changes we’ll be making to ease both ourselves and our guests into some sense of a more natural and normal dining experience:

  • As always, we will be welcoming non-residents and residents alike, we’re open to everyone and hope to welcome you to enjoy some of our fabulous new dishes.
  • We have lessened the density of our tables inside our restaurant to ensure our guests are at a safe social distance from both our servers and other guests.
  • We will now be closing the restaurant and bar promptly at 10pm to non-residents, so we kindly ask that you finish up your drinks and make your journey home by 10pm at the latest. If you are a resident, you may finish your drinks leisurely in our lounge and we can arrange for you to take a night cap back to your room if required.
  • We will require the names and contact details for guests in your group, should you come from multiple households, as part of the guidelines of opening set out by the government on the 23rd June 2020.
  • We will require you to check-in to the NHS track and trace app every time you enter via one of the numerous QR codes that are available throughout the building.
  • We require you to wear a face mask at all times when within public space within the building, unless when sat at your table enjoying food and drink.
  • We’ve got brand new patio tables and garden benches to increase our outdoor seating, with the appropriate social distancing measures between these to ensure you’re safe and relaxed whilst soaking up the sunshine.
  • We have a more thorough cleaning process implemented to ensure our cleanliness is of the highest standard. This means we are less likely to be able to accommodate late check-outs or early check-ins due to the additional time require to implement thorough cleans and checks.
  • We’re open 7 days a week for Breakfast, Lunch and Dinner (dinner not served on Sundays).
  • We will soon be able to offer the option of ordering drinks through your own mobile device to allow you to pay using a contactless method, as well as reducing the need for an additional menu to be disposed of on your table.
  • Hand sanitiser will be readily available for you and we kindly ask that you make good use of it throughout your visit. We have plenty of it!

 

Crouchers Hotel

Our reservations team have been busy behind the scenes working hard to help meet guests requests during this unprecedented time and are very much looking forward to seeing some familiar and new faces!

  • We have implemented additional enhanced cleaning of all of the rooms and public spaces to ensure our estate is a safe and relaxed environment for you to enjoy.
  • We require you to wear a face mask at all times when arriving and when within public space within the building, unless when sat at your table enjoying food and drink.
  • We require you to check-in via the NHS track and trace app via the numerous QR codes available throughout the building.
  • Hand sanitiser will be readily available for you and we kindly ask that you make good use of it throughout your visit. We have plenty of it!
  • Our housekeeping and front of house team are committed to wearing their face masks as a mandatory part of their uniform.
  • We’re servicing rooms every day as normal, but if you would prefer not to have your room serviced, please do let us know and we can arrange for anything you may need to be delivered to your room, contact free.
  • If you would prefer to dine in your room, rather than our restaurant you are more than welcome to as we do provide room service. This is charged at £5 per tray.

 

Cider House Kitchen

Our pizzeria team have been working hard throughout the end of lock-down operating as a takeaway only restaurant and we’re eternally grateful for all of your support. If you did enjoy a takeaway, we do hope that it was as delicious as always and very much hope to welcome you back once we’re back open as a fully functioning restaurant on the 4th July 2020.

Here are the changes we’ll be implementing to ensure our restaurant is a safe and comfortable environment for you to dine in:

  • We have lessened the density of our tables inside the restaurant to ensure your dining environment is a safe and comfortable place for you to dine in.
  • We will require the names and contact details for guests in your group, should you come from multiple households, as part of the guidelines of opening set out by the government on the 23rd June 2020.
  • We require you to check-in via the NHS track and trace app via the QR code in the building.
  • We require you to wear a face mask upon entering the building and when moving within it, unless when sat at your table enjoying food and drink.
  • We have our glorious garden and patio area for you to enjoy all of our divine Italian delights al fresco – plus there will be brand new seating for you to relax and soak up the sun in the fresh air.
  • Hand sanitiser will be readily available for you and we kindly ask that you make good use of it during your visit.

 

Can I make a booking?

Please do! We’re extremely excited to welcome back some familiar faces and also welcome some new ones too.

You can book your table for our Potager Restaurant here or our Cider House Kitchen here.

If you’d like to make a booking for either Crouchers Hotel or The Cottages, you can do so here or by calling or emailing us below!

T: 01243 784995
E: enquiries@crouchersorchards.co.uk